Delivery Policy
Thank you for shopping with Floretherbal. This Shipping Policy explains how we process and deliver orders placed through www.floretherbal.com.au within Pakistan.
By placing an order, you agree to the terms below.
- Shipping Coverage
We currently deliver nationwide across Pakistan.
If you are unsure whether we deliver to your area, please contact us before placing your order.
- Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During sales or peak seasons, processing time may be slightly extended.
You will receive an order confirmation once your order is successfully placed.
- Delivery Time
Estimated delivery times:
- Major Cities: 2–4 business days
- Other Areas: 3–6 business days
Delivery times are estimates and may vary due to:
- Weather conditions
- Courier delays
- Public holidays
- Remote area delivery
Floretherbal is not responsible for courier-related delays beyond our control.
- Shipping Charges
- Shipping charges (if applicable) are calculated and shown at checkout.
- We may offer free shipping promotions from time to time.
- Cash on Delivery (COD)
We may offer Cash on Delivery (COD) service within Pakistan.
Please note:
- Customers must provide accurate contact details.
- Orders may be confirmed via call or WhatsApp before dispatch.
- Repeated refusal of COD orders may result in restriction of future COD orders.
- Order Tracking
Once your order is dispatched, you may receive:
- A tracking number via SMS, email, or WhatsApp
- Courier details to monitor shipment status
If you do not receive tracking information, please contact us.
- Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping details.
If delivery fails due to:
- Incorrect address
- Unreachable phone number
- Refusal to accept parcel
Additional shipping charges may apply for re-dispatch.
- Damaged or Lost Packages
If your package arrives damaged:
- Do not accept the parcel if visibly damaged.
- Contact us immediately with photos.
If a package is lost in transit, we will coordinate with the courier to investigate and resolve the issue.
- Contact Information
For shipping-related inquiries:
Floretherbal
🌐 www.floretherbal.com.au
📧 info@floretherbal.com.au
📞 +92 302 820 6262
Operating Country: Pakistan
