Privacy Policy
Floretherbal (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.floretherbal.com.au and purchase our products online in Pakistan.
By accessing or using our website, you agree to the terms of this Privacy Policy.
- Information We Collect
- Personal Information
We may collect personal information when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact customer support
- Fill out forms on our website
The personal information we may collect includes:
- Full name
- Phone number
- Email address
- Shipping and billing address
- Payment details (processed securely via third-party providers)
You may browse our website anonymously; however, certain services require personal information.
- Non-Personal Information
We may automatically collect non-personal information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited and time spent on the website
This information helps us improve website performance and user experience.
- How We Use Your Information
We use the collected information to:
- Process and deliver your orders within Pakistan
- Provide customer support
- Send order confirmations and updates
- Improve our products and services
- Send promotional emails (only if you opt-in)
- Prevent fraud and maintain website security
We do not sell your personal information to third parties.
- Payment Information
All payments are processed through secure third-party payment gateways. Floretherbal does not store full credit or debit card information on its servers.
- Cookies
Our website may use cookies to:
- Enhance user experience
- Track website performance
- Store user preferences
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
- Sharing of Information
We may share your information with:
- Courier and delivery partners for order fulfillment in Pakistan
- Payment processing providers
- Website hosting and technical service providers
We do not sell, trade, or rent users’ personal identification information to others.
- Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
- Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of external sites.
- Your Rights
You may:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
To exercise these rights, please contact us using the details below.
- Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
- Changes to This Privacy Policy
Floretherbal reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Floretherbal
Website: www.floretherbal.com.au
Email: info@floretherbal.com.au
Phone: +92 302 820 6262
Country of Operation: Pakistan
